Important Steps for Dealers to Respond to COVID-19
/Communicable diseases like the Coronavirus (COVID-19) and the flu may have a significant impact on a dealership’s workforce, but it can also impact a dealership’s floor traffic resulting in a drop in customer service.
Dealers should take extra precautions to protect the health and safety of employees, customers and vendors. They should enact proper protocols to reduce the possibility of people getting sick from infectious diseases like the Coronavirus.
GNYADA has prepared a sample letter dealers can use to communicate with customers, employees, and vendors about steps your dealership may be taking to maintain a safe workplace. If you choose to use the attached letter, you should include only the steps your dealership is actually taking.
In addition, the Association has prepared and compiled a number of important items to help you better understand the steps you can take to maintain a safe workplace, along with employment law requirements in the event of business closures:
Dealers are advised to check official government sites for up-to date information at the Center for Disease Control and the National Institute of Health - https://www.cdc.gov/coronavirus/2019-ncov/index.html - https://www.nih.gov/health-information/coronavirus.
If you have any additional questions, call the Association at 718.746.5900.